Shipping & Delivery Policy

Last Updated: June 2026

At JR Formal Boutique, we strive to provide a smooth and reliable shipping experience
for all customers. This Shipping & Delivery Policy outlines how orders are processed,
shipped, and delivered.

1. Order Processing

Orders are typically processed within 1–3 business days after payment has been
successfully received and verified.

• Orders are not processed on weekends or public holidays.
• During peak periods, processing times may be slightly longer.
• Customers will receive an order confirmation email after purchase.

2. Shipping Locations

JR Formal Boutique ships to selected domestic and international destinations,
subject to carrier availability and local regulations.

Shipping availability and costs are displayed during checkout before payment is completed.

3. Delivery Timeframes

Estimated delivery times vary depending on destination, shipping method,
customs processing, and carrier operations.

• Domestic deliveries: approximately 3–10 business days.
• International deliveries: approximately 7–21 business days.
• Remote areas may require additional transit time.

Delivery estimates are provided as guidelines only and are not guaranteed.

4. Shipping Charges

Shipping fees are calculated at checkout based on destination, package size,
weight, and selected shipping service.

Promotional free shipping offers may be available from time to time and will
be clearly stated on the website when applicable.

5. Tracking Information

Where tracking is available, customers will receive shipment tracking details
via email once the order has been dispatched.

Tracking updates are provided by the shipping carrier and may take time to appear
after dispatch.

6. Customs, Duties & Taxes

International orders may be subject to customs duties, import taxes,
brokerage fees, or other charges imposed by the destination country.

These charges are the responsibility of the customer unless otherwise stated
at checkout.

7. Delayed Deliveries

While we work with trusted shipping partners, delivery delays may occasionally occur
due to weather conditions, customs inspections, carrier disruptions, or other factors
beyond our control.

JR Formal Boutique is not liable for delays caused by third-party shipping providers.

8. Incorrect Shipping Information

Customers are responsible for providing accurate shipping information at checkout.

We are not responsible for delays, losses, or additional costs resulting from
incorrect or incomplete delivery addresses supplied by the customer.

9. Lost, Damaged, or Missing Packages

If your package arrives damaged, appears lost, or is missing after delivery,
please contact us as soon as possible.

• Claims may require supporting documentation or photographs.
• Investigations are subject to carrier procedures and timelines.
• Resolution options may vary depending on the circumstances.

10. Delivery Acceptance

Once a shipment has been marked as delivered by the carrier, responsibility
for the package transfers to the customer. Customers should ensure deliveries
can be safely received at the specified address.

11. Contact Us

If you have any questions regarding shipping, delivery, or an existing order,
please contact us: